In the recent days, several expectations have generated the beginning of the Tally-clerks- Inspectors Course, the first of its kind organized and developed by the Training Center of Mariel Container Terminal. Its preparation has been essential in the results that are seen.
´´ We designed the program based on the Procedures of the Center and those of Operations. Taking into account the different processes that have to with the tally-clerk. Also, we held several meetings with specialists, experts and managers from the area as such, to discuss and to systemize the knowledge, criteria and experiences´´, says Mario Morales Lima, teaching secretary of the Training Center.
´´ In the preparation of the program and the organization of the Study Material Base, Pablo Eugenio Prieto and Claudia Váldes, played a decisive role, as well as the tally-clerks Omar Guanes, Tainiel Reyes and Lázaro Jesús Martínez, who became instructors in this occasion´´, he says.
After the launched announcement, 10 workers of the company joined the course, that began on July 8th and that it is planned to conclude on August 9th with thefinal exam, that will have a theoretical and a practical part.
During 5 weeks the trainees will ´´ approach to the basic elements of the functions and responsibilities of the tally -clerk, taking into account the fulfillment of the efficiency Indicators of the operational processes and satisfaction of the client´s needs. They will also learn about the main aspects of the interpersonal communication that allow the solution of conflicts, and elements of the English language to use as part of the technical vocabulary inherent to its work site´´.
´´They will delve into the International ship and the Port Facilities Security (ISPS), and also into the Health Safety Security Environment. It will be very important the mastery of the operations procedures manual, and the development of the skills for the fulfillment of the corresponding functions… this preparation will give a professional level to the person that is in charge of such activity, and will bring future advantages to the company´´, he adds.
It covers a total of 196 hours: 28 theoretical and 168 of practice. The team in charge of the training process is made up of by 14 instructors, 6 of them undertakes this responsibility for the first time.
Once the process is completed, ´´ they will be summoned to fill the vacancies, taking into account the demands of the company. Nevertheless, the Operations Department could have this certificated workforce, according to the needs and strategies of the area´´, clarified Morales.
During the current year, this is the second course carried out for the preparation of the staff at TC Mariel, aimed to contribute to the development of the professionalization of the port specialties.